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Explore How macau138 Protects Your Privacy

Q: Can I request a copy of all the data macau138 holds about me?

Yes. Submit a data-access request via email to privacy@macau138.app or through the 24-hour live chat on macau138.app. We will compile and deliver a copy of your stored profile and transaction data within 3 business days.

Q: How do I ask macau138 to delete my personal data?

Send a deletion request to privacy@macau138.app with your registered email address in the subject line. We process confirmed deletion requests within 30 days of account closure, retaining only the records we are legally required to keep.

macau138 collects only the data necessary to operate your account, process withdrawals, and deliver a secure experience — whether you deposit via DANA, OVO, GoPay, or QRIS.

Data collected only with purposeDANA, OVO, GoPay & QRIS transaction privacyAccount security at every stepYour right to access & deleteIndonesia-applicable data handling

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Browse the Scope of Our Data Policy

macau138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to every interaction you have with macau138.app — from the moment you open an account to every deposit and withdrawal you make through DANA, OVO, GoPay, or QRIS. We collect your name, email address, and payment-method identifiers solely to verify identity and settle

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transactions. We do not sell your personal data to third parties under any circumstances. Data retention periods depend on local law, and we aim to hold only what is operationally necessary. Where access or eligibility for any service feature is discussed, it depends on local law.
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Indonesian residents in Jakarta and Surabaya are covered under the same policy terms as all other account holders on this platform.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Switch to Our Privacy Support Channel

If you have a question about how your personal data is handled — or you want to request access, correction, or deletion of your information —…

DATA HANDLING PRACTICES

Open Your Account Knowing How We Handle Data

We handle your personal information through six specific practices, each designed to limit exposure and give you meaningful control.

Cookie Management

We set session cookies to keep you logged in and analytics cookies to measure page performance. You can disable non-essential cookies from your browser settings at any time without affecting your account access.

Payment Data Encryption

Every DANA, OVO, GoPay, and QRIS transaction reference is encrypted in transit using TLS 1.2 or higher. Raw payment credentials are never stored on our servers after a transaction completes.

Account Security Layers

Your account is protected by password hashing and optional two-factor authentication via your registered mobile number. Any login from an unrecognised device triggers an email alert to your registered address.

Data Retention Schedule

We retain transaction logs for as long as required by applicable financial regulations, which depends on local law. Account profile data is deleted within 30 days of a confirmed account-closure request.

Third-Party Data Sharing

We share data only with payment processors necessary to complete QRIS and bank-transfer withdrawals, and with identity-verification services. We do not share data with advertisers or data brokers.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccuracies, or submit a deletion request via email or live chat. We respond to all confirmed requests within 3 business days.

Check the Answers to Common Privacy Questions

Below are the questions our account holders in Indonesia ask most often about this Privacy Policy. Each answer reflects how we actually operate — not a generic legal summary — so you can verify what applies to your own account and data.

We collect your name, email address, mobile number, and the payment-method identifier you use — such as your DANA or OVO account reference. We do not collect government ID unless required for withdrawal verification under applicable rules.

Transaction references are encrypted and stored only for the period required by financial-compliance rules, which depends on local law. Your DANA or GoPay wallet number is stored in hashed form and never displayed in plain text after the transaction is confirmed.

Yes. Submit a data-access request via email to [email protected] or through the 24-hour live chat on macau138.app. We will compile and deliver a copy of your stored profile and transaction data within 3 business days.

Send a deletion request to [email protected] with your registered email address in the subject line. We process confirmed deletion requests within 30 days of account closure, retaining only the records we are legally required to keep.

We share your data only with the payment processors needed to clear DANA, OVO, GoPay, and QRIS transactions, and with identity-verification services where required. We do not sell or share your information with advertisers, data brokers, or unaffiliated third parties.

We set essential session cookies for login continuity and optional analytics cookies to track page load performance. Non-essential cookies can be disabled through your browser settings; doing so does not affect your ability to log in or make deposits.

Your profile information is deleted within 30 days of a confirmed account-closure request. Transaction records are retained only for the duration required by applicable financial regulations, which depends on local law, after which they are permanently removed from our systems.

Explore How macau138 Protects Your Privacy

Switch to Our Privacy Support Channel

Open Your Account Knowing How We Handle Data

Cookie Management

Payment Data Encryption

Account Security Layers

Data Retention Schedule

Third-Party Data Sharing

Your Right to Request Changes

Check the Answers to Common Privacy Questions

01 What personal data does macau138 collect when I open an account?

02 How is my DANA or GoPay transaction data stored after a deposit?

03 Can I request a copy of all the data macau138 holds about me?

04 How do I ask macau138 to delete my personal data?

05 Does macau138 share my data with third parties?

06 What cookies does macau138 set and can I turn them off?

07 What happens to my data if I close my macau138 account?

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